Terms of Service

By using the Harmony Helpers website or services, you agree to these Terms of Service and our Privacy Policy. If you do not agree with any part, please do not use our services.

Harmony Helpers connects families with qualified professionals such as caregivers, nannies, and may also offer training or support resources. Each service engagement may be governed by a separate agreement outlining specific details, fees, and expectations.

By using our platform, you agree to:

All fees and payment terms will be clearly outlined in your individual service agreement. You agree to pay for services on time and in the manner specified. Late payments may result in service suspension.

Our standard cancellation policy requires advance notice to avoid penalties. Specific terms will be detailed in your agreement. If refunds are applicable, they will be processed based on those terms.

All content, branding, and materials on the Harmony Helpers website—including text, logos, images, and design—are protected by intellectual property rights. You may not reproduce or reuse any content without our express written consent.

While we make every effort to vet all service providers and provide reliable service, Harmony Helpers is not responsible for the actions, omissions, or conduct of third parties. Our liability is limited to the fullest extent permitted by law.

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of South African courts.

Harmony Helpers reserves the right to update or modify these Terms at any time. We will post updates on this page and, where material, provide advance notice. Continued use of the Services after such changes constitutes acceptance of the new terms.